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Q: Size of Clothing,shoes and Hats
For the size detail,please visit follow pages:
Q: What payment methods you can accept?
A: We can accept the Western Union ,Moneygram and Bank Transfer at present.
Q: How long will it take before I receive my order?
A: Provided everything is in stock, we will arrange the shipment within 24-48 hours after having confirmed your payment. The estimated delivery time is 5-8 working days. Please note that weekends and holidays are not included.
Q: How will you ship my designer products?
A: Your designer products will be sent to your door by express delivery, and we use the services of Register Air Mail and EMS.
Q: How much is the shipping cost?
A: We are proud to offer FREE shipping to most countries in the world for wholesale and retail orders.
Q: How can I know my order status?
A: Once we send the handbags, we will send you an email message your order confirmation number and shipping tracking number with which you can check your order online. We are also paying close attention to the shipment until they reach the destination.
Q: What should I do if I still donĄŻt receive my order after the estimated delivery time provided by you?
A: You will have to notify us via email at ectang@hotmail.com. WeĄŻll investigate and make a replacement solution for you. Make sure you enter the right shipping address for your products, we are not responsible for reshipment if you provided us with an incorrect address.
Q: Do you offer wholesale transaction? What is the minimum amount?
A: At http://www.ectang.com, we offer our customers retail and wholesale programs. When the total retail amount reaches $200, or at least 5 products for footware,appreal,watch. Mixing items and colors are allowed. We provide lower prices for larger orders.
Q: Will I receive the same one in your pictures?
A: You will get exactly what you see in our pictures. Please purchase with confidence.
Q: You don't have the products I am looking for, can I order it from you?
A: Yes. Please send a picture of the product you are looking for to us (example,by email:ectang@hotmail.com). We will contact the factory to source it for you. Whether we get or not, weĄŻll send you a notice email.
